As the end users of a healthcare facility patients, clinicians and managers have been key stakeholders in the hospital design process. However, a growing body of research has identified concerns with the understanding these stakeholders have of the design process, and the expectations placed on them during it.
Whilst they are frequently asked for extensive input into projects, they often do not have full knowledge of the process or understand some of the technical parameters that facilitate or constrain decision making. As such healthcare leaders are often unable to become fully engaged in the multidisciplinary design of clinical services and built environments, potentially compromising the quality of the final outcome.